We value the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, www.morphose.be, or make a purchase from us. By using our website and services, you consent to the practices described in this policy.

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1. Information We Collect

We collect personal information from you in various ways, including when you visit our website, register an account, place an order, or interact with us in other ways. The types of information we may collect include:

• Personal Identification Information: Name, email address, phone number, billing and shipping address, payment information.

• Account Information: Username, password, and any preferences you set while using our site.

• Transaction Information: Purchase history, product preferences, payment methods, and delivery details.

• Technical Information: IP address, browser type, operating system, pages visited, and referring URLs (through cookies and other tracking technologies).

• Marketing and Communication Information: Your preferences for receiving marketing communications and promotional offers.

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including payment processing and shipping.

• Communicate with you about your orders, account, and promotions.

• Improve our website and services by analyzing user behavior and preferences.

• Send marketing communications, newsletters, and special offers (you may opt out of these at any time).

• Provide customer support and respond to inquiries or complaints.

• Ensure the security of our website and protect against fraudulent activities.

• Comply with legal obligations and enforce our terms of service.

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3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties who assist in the operation of our website and business, including:

• Payment Processors: To process payments securely.

• Shipping and Delivery Services: To fulfill and deliver your orders.

• Service Providers: Such as email marketing platforms or customer support software that help us manage communications with you.

• Legal Authorities: If required by law or in response to a legal request, such as to comply with a regulatory requirement.

       We ensure that any third parties with whom we share your information adhere to strict privacy and security measures.

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4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site, remember your preferences, and improve our services. Cookies are small text files stored on your device that enable us to recognize your browser when you return to our website.

You can manage your cookie preferences through your browser settings. However, please note that blocking certain cookies may affect the functionality of our website.

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5. Data Security

We take the security of your personal information seriously and use appropriate physical, technical, and organizational measures to protect it. We use secure socket layer (SSL) encryption for sensitive data, such as payment information. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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6. Your Rights and Choices

As a user, you have the right to:

• Access and Correct Your Information: You may request access to the personal information we hold about you and update or correct it.

• Opt-Out of Marketing Communications: You can unsubscribe from promotional emails or newsletters by following the unsubscribe instructions in the communication or by contacting us directly.

• Delete Your Account: You can request the deletion of your account and personal information, subject to certain legal and contractual obligations.

• Manage Cookies: We use cookies and similar technologies to improve your experience on our Site. Cookies are small text files placed on your device that help us remember your preferences, analyze usage patterns, and enhance functionality. You can control cookie settings through your browser settings, but disabling cookies may impact your experience on our Site.

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7. Changes to this privacy policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and revise the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. 

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8. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: morphose.jewellery@gmail.com